•Flexiscreens® are guaranteed to be free from defects in material and workmanship for twelve months.
•All materials have been carefully selected to provide maximum durability.
•Ideal application temperature for the VELCRO® Brand fastener is above 18c.
•Performance of the adhesive is not guaranteed because the use of this product is beyond our control, no warranty expressed or implied can be given for the results obtained. The adhesive used in the VELCRO® Brand fastener is a high performer when handled correctly (installation instructions supplied with each purchase.)
•All screens are manufactured to the measurements given
– screens cannot be altered after fabrication and therefore we regret we cannot provide refunds for incorrect measurements.
•We do however replace screens fabricated incorrectly by us at no charge to you. From our experience we have found that if you measure your window according to our measuring instructions
you cannot go wrong.
When is my credit card charged?
•Your order is transferred to us via our secure server (2048 bit TLS) with further encryption of data occurring by an encryption engine designed exclusively for Flexiscreens. We check your order, and charge you when your screens are ready for fabrication.
•We accept VISA and MASTERCARD. EFT is available in Australia; Bank: CBA, BSB: 067 105, Account number 1049 2558.
•Your card provider will handle the exchange between Australian $ and your own currency. On your invoice you will see the amount in AUD. For example AUD 100.00 would = NZD106.83, USD74.69, EUR68.01, CAD98.79, SGD101.74, or GBP57.07 approx as at July 2016.
•To check the current rate visit the XE.COM currency converter
. Please note this is approximate, your bank may add a margin to cover conversion costs.
How do I obtain a Flexiscreens®?
•You can order fly screens
on line by using our secure order page
, they are delivered free of charge to your door ready for you to install.
•Alternatively if you are not comfortable ordering on line you can call us, we are more than happy to take your details and answer any questions that you may have about your pending order.
•To order on line
; enter your measurements in mm, select the trim colour, enter postal and payment details and select SUBMIT ORDER.
•Once we receive your order you will receive an automated reply followed by a personal email from us confirming your order and dispatch date.
What additional charges apply to my order?
•Flexiscreens® fly screens are available in Micro-mesh for those tiny critters like midges, sand-flies etc. Micro-mesh incurs an extra 20% to the total price of the window screen
and the same goes for a door screen
. Pet Mesh is also available for an additional 70% on the cost of the screen.
•The widest mesh we stock is 2450 mm (96″) but we can join the mesh for larger screens
, this incurs an extra fee AU$10.00/ lineal metre.
•Cut-outs for locks, window winders, doggy doors etc. incur a minimal charge of AU $10.00 each
•All door screens come with one magnetic closure, if you want more than one Magnetic closure there is an extra charge of $99.00 each.
•All extras are confirmed by you before we process your order.
Free delivery worldwide.
What is the turnaround time of my order?
•We are proud of our turnaround time. Australian customers are looking at around 5-6 working days or less from order placement, your parcel is sent by free express post.
•If you are not in Australia, you are looking at 7-10 business days from dispatch date, customs pending. In the many years of operation we have only had a handful of parcels that have been delayed by customs, all with a positive outcome.
•All orders are delivered free worldwide.
•We ship daily to you (Monday to Friday) worldwide.
•International orders may incur custom duties which is out of our control and is paid by you.
Why should I choose Flexiscreens – The Flexible Insect Screen?
•This type of screen is not going to snap, blow off, break, shrink or stretch like old fashioned rigid and difficult to use insect screens.
•These insect screens can be manufactured for any shape or sized opening.
•Normal screens are rigid and typically not able to be specified in awkward locations such as odd shaped or out of square windows and doors, they don’t provide a complete seal against flying and crawling insects either like Flexiscreens® do. Being flexible means they can be easily ordered on-line and posted direct to you (free delivery) ready for an easy DIY installation
•The reason we use VELCRO® Brand fasteners for our screens instead of the self adhesive rubber magnetic strip is because the VELCRO® Brand fastener holds on indefinitely – speeds of 110 km/hr have been noted.
•Self adhesive rubber magnetic strips can weaken with time resulting in your screen falling away. You will also find they are not as flexible as VELCRO® Brand fasteners.
•The VELCRO® Brand fastener has flexibility allowing the screen to be folded and rolled for storage along with ease of use when in situ.
•The VELCRO® Brand fastener also has the potential of 10,000 openings (this is approximately 14 years if used daily.)
•We use high quality components to ensure longevity and performance.
•We custom make our door screens
to your exact measurements they are not a mass produced item.
•Each door screen is fabricated using a continuous length of 25mm width genuine VELCRO® Brand fastener for the top fix and 13mm for the Left & Right Hand Side.
•Rare earth magnets that won’t rust and weaken over time are used for the magnetic closure.
•Our mesh is PVC coated woven fibreglass, trim tape is fire retardant and UV stable, polyester core threads.
•Each door comes with a 12 month warranty against faulty components and manufacture.
•Proudly Australian Made.